At Genesis Heights ("we", "us", "our"), we respect your privacy and are committed to protecting the personal information you provide while using Genesis-Heights.com ("Website").
This Privacy Policy explains what information we collect, why we collect it, how we use it, when it may be shared, and the choices available to you.
By using this Website or submitting your information through our enquiry forms, contact forms, WhatsApp links, callback requests, or other communication channels, you acknowledge that you have read and understood this Privacy Policy.
1. About This Website
Genesis-Heights.com is an informational and lead-generation website providing information about Genesis Heights, including project details, location, amenities, floor plans, price information, payment plans, specifications, investment information, and site-visit assistance.
Important: The Website may be operated independently as a marketing, information, or lead-generation platform and may not be the official website of Genesis Heights or the project developer unless expressly stated on the Website.
Project information, including prices, availability, specifications, amenities, images, timelines, and other details, may change. Visitors should verify the latest information with the developer or authorised representative before making any property-related decision.
2. Information We Collect
We may collect personal information that you voluntarily provide to us when you interact with the Website.
This may include:
- Name and Contact Data (such as email address, phone number).
- Property preferences and budget requirements.
- Information provided during site visits or digital communications.
3. How We Use Your Information
We may use the information you provide for legitimate business purposes, including:
- Responding to property enquiries
- Providing Genesis Heights information
- Sharing requested price lists, brochures, floor plans, or payment-plan information
- Arranging property site visits
- Providing callback assistance
- Answering questions about the project
- Connecting you with relevant sales representatives, channel partners, or authorised project representatives where appropriate
- Understanding customer requirements
- Improving the Website and user experience
- Measuring Website traffic and performance
- Preventing fraudulent or abusive activity
- Maintaining Website security
- Complying with applicable legal obligations
If you specifically request information about Genesis Heights, your contact details may be used to respond to that enquiry.
4. Property Enquiries and Lead Sharing
If you submit an enquiry requesting information, a callback, brochure, price list, payment plan, or site visit, your information may need to be shared with the relevant sales team, property consultant, channel partner, developer representative, or service provider responsible for responding to your enquiry.
Such sharing is intended to enable us to fulfil your specific request.
By submitting an enquiry, you acknowledge that you may be contacted by telephone, SMS, email, WhatsApp, or other reasonable communication channels regarding your enquiry.
You should provide only accurate information that you are comfortable sharing for this purpose.
5. Cookies and Similar Technologies
The Website may use cookies and similar technologies to improve functionality, understand visitor behaviour, remember preferences, and measure Website performance.
Cookies may be used for purposes such as:
- Website functionality
- Analytics
- Performance measurement
- Conversion tracking
- Advertising measurement
- Understanding how visitors interact with the Website
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some Website functionality.
6. Google Analytics and Other Analytics Services
We may use analytics services such as Google Analytics or similar tools to understand Website traffic and visitor behaviour.
These services may collect information such as pages visited, approximate location, device information, browser information, referral sources, and interaction data.
Analytics providers process information according to their own privacy policies and applicable terms.
If analytics or advertising services are installed on this Website, this Privacy Policy should be read together with the relevant third-party privacy documentation.
7. Advertising and Remarketing
We may use online advertising and remarketing technologies, including services provided by advertising platforms such as Google or Meta, to measure advertising performance and show relevant advertisements.
These technologies may use cookies, pixels, tags, or similar identifiers.
Where applicable, users may manage certain advertising preferences through the relevant advertising platform or browser/device settings.
8. WhatsApp and Telephone Communication
If you contact us through WhatsApp or telephone, the information you provide may be used to respond to your enquiry.
WhatsApp and telecommunications services are operated by third-party providers and are subject to their respective terms and privacy policies.
We do not control the privacy practices of third-party communication platforms.
9. How We Protect Your Information
We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, loss, alteration, or disclosure.
However, no Internet transmission or electronic storage system can be guaranteed to be completely secure.
You should therefore avoid submitting passwords, financial information, government identification numbers, or other highly sensitive information through general Website enquiry forms unless specifically required through an appropriate secure process.
10. How Long We Keep Personal Information
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to enquiries, maintaining business records, resolving disputes, preventing fraud, complying with legal obligations, and protecting our legitimate interests.
The retention period may vary depending on the nature and purpose of the information.
Where personal information is no longer required and there is no legal reason to retain it, we may delete or anonymise it.
11. Your Privacy Choices and Rights
Subject to applicable law, you may have rights regarding your personal information, including the ability to:
- Request information about how your personal data is being processed
- Request correction of inaccurate or incomplete information
- Request deletion of personal information where applicable
- Withdraw consent where processing is based on consent
- Request that certain communications stop
- Raise a privacy-related complaint or concern
Where applicable, withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
To exercise a privacy-related right or make a request, contact us using the details provided in the Contact Us section below.
12. Marketing Communications
If you provide your contact details for a property enquiry, we may contact you regarding the information or services you requested.
Depending on your consent and applicable law, we may also send relevant updates, offers, project information, or property-related communications.
You may request that we stop sending promotional communications at any time by contacting us or using an available unsubscribe mechanism.
Please note that even if you opt out of promotional communications, we may still contact you when reasonably necessary to respond to an existing enquiry or provide a service you specifically requested.
13. Third-Party Websites and Services
The Website may contain links to third-party websites or services, including:
- Google Maps
- Social media platforms
- Developer websites
- Property portals
- Payment or communication services
- External websites
We are not responsible for the privacy practices, content, security, or policies of third-party websites.
We recommend reviewing the privacy policy of any third-party website before providing personal information.
14. Children's Privacy
This Website is intended for general audiences and property-related users.
We do not knowingly collect personal information from children for the purpose of providing property-related services.
If you believe that a child has submitted personal information to us, please contact us so that we can take appropriate steps where required.
15. Data Sharing and Disclosure
We do not sell your personal information as a standalone data product.
However, information may be shared with relevant third parties when reasonably necessary to provide the service or respond to your enquiry.
These parties may include:
- Developer or project representatives
- Authorised sales representatives
- Property consultants
- Channel partners
- CRM or lead-management service providers
- Website hosting providers
- Analytics providers
- Communication service providers
- Advertising and marketing service providers
- Professional advisers
- Government authorities or law-enforcement agencies where legally required
Third-party service providers may process information on our behalf for the purposes described in this Privacy Policy.
16. Data Security and Fraud Prevention
We may process technical or usage information to detect suspicious activity, prevent spam, protect the Website, investigate security incidents, and maintain the integrity of our systems.
If you believe you have received a suspicious communication claiming to represent Genesis Heights, please verify the source before sharing personal or financial information.
17. Accuracy of Property Information
This Website provides information for general informational and marketing purposes.
Property prices, availability, specifications, floor plans, amenities, images, payment plans, possession timelines, approvals, and other project information may change without prior notice.
Nothing on this Website should be interpreted as a guarantee of property availability, price appreciation, rental returns, investment returns, possession dates, or any other financial outcome.
Prospective buyers should independently verify all material information and review relevant project documentation before making a purchase decision.
18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our Website, services, technology, legal requirements, or data-processing practices.
Any updated version will be published on this page with a revised Effective Date.
We encourage visitors to review this page periodically.
19. Contact Us
If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the processing of your personal information, please contact us:
Website: https://Genesis-Heights.com
20. Consent
By using this Website and voluntarily submitting your personal information through an enquiry, callback, brochure request, site-visit request, or similar form, you acknowledge the collection and use of your information as described in this Privacy Policy and subject to applicable law.
Where consent is required, the Website should obtain consent through an appropriate affirmative action and provide the relevant privacy information at or before the point of collection.
This Policy is governed by the laws of India, with jurisdiction of the courts at [SAS Nagar / Chandigarh].